Privacy Policy

We respect the privacy of those who visit our website and those who provide personally identifiable information. In accordance with this, please take note of the privacy commitment to our website users.

Information Collection & Use

Our system logs and records your IP address, dates and times of site visits, the pages visited, type of browser, and cookie information. This data is only used to measure the number of visitors to the site and will not be used to identify you.

Visitors may decide to send an email via the site, which may include personally identifying information. Such information is only used to enable a suitable response.

Disclaimer

Colm Burns Commercials Ltd (including our division, CBC Parts) does not control the privacy policies of any other sites to which we provide hyperlinks or might suggest or recommend in any way. Voluntarily disclosing personal information on sites hyperlinked to or suggested by us is done at your own risk.

Full Privacy Statement

1. General

Colm Burns Commercials Ltd, operating as Colm Burns Commercials and CBC Parts, is committed to protecting all personal and special categories of data (also referred to as sensitive personal data) held on you.

Our mission involves the sales of vehicles, parts, and accessories, as well as servicing and complementary services. We collect, process, and store personal data from our customers on an ongoing basis to facilitate these operations. We want you to be clear as to what rights you can invoke to help you protect your privacy.

Please note that we reserve the right to update this Privacy Statement as required. The most recent version of this document can be found on our website at: www.cbc.ie/privacy-policy

1.1 Company Information

References to “we”, “our”, “the Dealer”, “Colm Burns Commercials”, or “CBC Parts” mean Colm Burns Commercials Ltd and any associated companies from time to time.

1.2 Legislation

All personal data we gather will be processed in accordance with all applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.

1.3 Queries and Complaints

If you are unhappy with the way we have handled your personal information or wish to exercise your rights, please contact:

Turlough Burns, GDPR Champion

Colm Burns Commercials Ltd / CBC Parts

Dublin Road, Ballisodare, Sligo.

Phone: 071 9160986

Email: sales@cbc.ie

You also have the right to lodge a complaint with the Data Protection Commission (DPC):

Email: info@dataprotection.ie | Website: www.dataprotection.ie

2. How do we collect information?

We collect personal data to provide our services—whether via Colm Burns Commercials or CBC Parts. This data may be collected directly by our staff, our websites, or applications, or indirectly through third-party service providers. This is managed by our Sales, Administration, Service, Parts, and Technical staff.

3. What do we use information for?

We use your information to provide quality vehicle sales, parts supply, and services. We will never sell your information to third parties. We use the personal data we gather for the following purposes:

Purchasing a Vehicle or Part: When a customer orders a motor part or vehicle, we obtain and enter the relevant personal data into our Dealer Management System (DMS). The processing is necessary for the performance of a contract.
Vehicle Financing / Leasing: We assist customers in obtaining vehicle financing and/or leasing from third parties. The processing is necessary to take steps at your request prior to entering into a contract.
Marketing: Information is collected by our Sales, Service, and/or Marketing staff when a customer contacts the dealership. We use this to market our products and services to you, subject to your consent.
Quality Improvement / Staff Training: All phone calls, written communications, and website queries are stored on our internal servers for quality improvement and staff training purposes based on our legitimate interests.
CCTV: We operate a CCTV system on our premises to protect the safety and security of our staff and property.
Anti-Money Laundering: In the event of a transaction exceeding €10,000, we process personal data to comply with legal anti-money laundering obligations.
Change of Ownership Documentation: We process documentation for vehicle registration changes through the Revenue Online Service as necessary for the performance of a contract.
Safety Incidents / Product Recall: We use your data to contact you regarding urgent safety measures or product recalls in compliance with our legal obligations.
Staff Data: We process employee data for HR and payroll purposes.

4. Who do we share information with?

We may share data with relevant manufacturers, vehicle/parts suppliers, finance providers, and professional advisors. We ensure all partners comply with data protection legislation.

5. What type of information is collected?

We collect necessary categories including: Name, Contact Details, Occupation, Vehicle/Part Details, Bank Details, Service History, and Gender.

6. How long do we retain information?

Retention is based on legal requirements (e.g., 6 years for Revenue/financial records) and operational necessity (e.g., lifetime of the vehicle for service/parts history).

7. What are your rights?

You retain the following rights under GDPR:

Right of Access
Right to Rectification
Right to be Forgotten
Right to Restriction
Right to Data Portability
Right to Object
Right not to be subject to Automated Decision Making

To exercise any of these rights, please contact the GDPR Champion using the details provided in Section 1.3.

Is there any other section you would like me to adjust for your new CBC Parts business?